Click here to view our New Owner Information Packet!

If the packet doesn’t answer your question, check out the FAQ below.

How old does my dog need to be to come to K-9?

We require puppies to be at least 20 weeks of age before they can attend daycare or come for boarding/grooming services.

What are your hours?

We are open from 7:00 am to 7:00 pm every single day, holidays and weekends included.  Occasionally public events such as charity races or carnivals restrict some local roads.  Should this happen, we will email pet parents registered with us.

What should I bring if my dog is boarding overnight?

You are welcome to bring your dog’s bed, blanket or favorite toys.  It is helpful if you pack their food in plastic baggies portioned per meal.  Please do not bring bowls, toys with squeakers, or rawhide bones (since they are a choking hazard).

Do you require a temperament test?

No, our staff will work with your dog to ease them into a proper playgroup for their individual personality. Dogs will usually react in their own way to new environments. Our staff is well trained in dog behavior and can recognize cues to ensure your dog feels confident and safe. During this period your dog may have to spend some time away from the play group as they become accustomed to the routine.

Do you require spay or neuter?

No–however, we strongly recommend early spay or neuter your dog for numerous health reasons. Female dogs in heat will not be allowed to visit until their heat cycle is complete. Should your intact male display aggressive behavior, he may be removed from play group.

Do the dogs go outside?

We understand some dogs have a very strong house breaking instinct and may not feel comfortable taking care of business on our specially treated floor. The beauty of our facility is that dogs are kept safe and clean indoors. However, we will do what is best for your dog and walk them on a leash to provide the best individual care.  Please make us aware of your dog’s individual needs.

Do you offer discounts for multiple dogs?

We do not. Our prices are very reasonable and give each dog in our care exceptional attention.

Are there restrictions on pickup and drop off times?

Nope! Our facility is fully staffed and open every day. We understand travel can be unpredictable. If you pick up a boarding dog after 12 noon, there will be a $12 half-day daycare fee, but if they were getting daycare already, they will not be charged twice.

What vaccines do you require?

We require bordetella, distemper, and rabies vaccines.

Do I need to make a reservation?

Reservations are required for boarding, grooming, and extended daycare, but not for regular or half-day daycare.

How do I access the cameras?

The cameras can be accessed through your owner portal from 1-5 PM. You can get to the owner portal by clicking the “Book Now” button on our main page.

Couldn’t find the answer you need?

Contact us!